Privacy Policy

Welcome to Smingle.AI, a Chrome extension designed to enhance your digital experience. Operated by Born Studio B.V. and its affiliates (“Smingle.AI,” “we,” “us,” “our”), this privacy policy aims to transparently communicate how we collect, use, share, and protect your personal information. Our services, accessible via the Smingle.AI Chrome extension and our website (https://smingle.ai) (collectively, the “Service”), are dedicated to managing your digital tools efficiently, quickly, and pleasantly.

This Privacy Policy forms an integral part of our Terms of Service. We encourage you to review this document thoroughly before engaging with our Service. Your use of Smingle.AI signifies your agreement to this Privacy Policy. Should you disagree with any part of this document, please refrain from using our Service.

1. Collection of Personal Data

Personal Data, as described in this policy, refers to information that, either on its own or in conjunction with other data, can be used to identify you. We collect various types of Personal Data, including:

Account Information: We collect necessary details, such as your email address, to authenticate your access to our Service when you create an account.
 
Financial Information: For services requiring payment, we collect data necessary for processing transactions, including your payment card details and authentication data.
 
Communication Data: Information you provide when contacting us or participating in surveys, questionnaires, or feedback sessions is collected, albeit voluntarily.
 
Social Media Data: Interactions with our social media profiles may result in the collection of data you choose to provide, in addition to aggregated analytics from social media platforms.

2. Usage of Personal Data

Our use of your Personal Data is grounded in legality, including compliance with legal obligations, the fulfillment of our Service agreement, legitimate business interests, or your consent. The purposes include:

- Service Improvement: Analyzing interactions and feedback to enhance Service functionality.
- Payment Processing: To manage transactions for paid features.
- Communication: Responding to inquiries and sending important service-related information.
- Security: To prevent misuse of our Service and protect against fraudulent activities.
- Development: Crafting new tools and services to better serve your needs.
- Legal Compliance: Adhering to legal and regulatory standards.

3. Data Protection Measures

Smingle offers a comprehensive suite of development tools encompassing a web application, browser extensions, and desktop and mobile applications. Our data management strategy involves both cloud-based and local storage solutions, with a significant portion of our data processing occurring directly on the user's device for enhanced security and efficiency.

The cloud-based components of Smingle are powered by Firebase, a robust platform that manages user authentication, authorization, database operations, and secure data storage. Firebase adheres to rigorous standards, including ISO 27001, guaranteeing that data handling processes meet international security and privacy benchmarks.

Through our integration with Firebase, we ensure that all data, whether in transit between systems or at rest in storage, is encrypted. This dual approach to data security, combining local processing with the secure cloud infrastructure provided by Firebase, ensures that Smingle's services are both efficient and secure, safeguarding user data against unauthorized access and breaches.

For detailed information on Firebase's Privacy and Security protocols, you're encouraged to consult the official Firebase documentation and resources. These materials provide comprehensive insights into how Firebase safeguards data, including its adherence to international security standards, encryption practices for data in transit and at rest, as well as its compliance with privacy regulations. This valuable information can be found on the Firebase website under their Privacy and Security section.

4. Handling of Personal Data

Personal Data Storage:
Smingle maintains a minimal set of personal information, precisely the user's email address, name as provided during registration, and geographical details like the country and continent where the account was initiated.

User Authentication:
We employ Firebase Authentication to verify user identities, ensuring secure access to our services.

Cloud Data Storage:
We leverage Firebase Cloud Storage for housing all documents uploaded by users to Smingle, as well as for storing our data backups to ensure reliability and accessibility.

Backend Processing with Cloud Functions:
To facilitate necessary backend processing, we utilize Cloud Functions for Firebase. This processing occurs precisely where the documents are stored, maintaining efficiency and data integrity.

Real-time Database for Administrative Use:
For managing administrative data, Smingle uses the Firebase Realtime Database, which notably does not contain any personal user information. Importantly, this database is hosted within the European Union, aligning with stringent data protection regulations.

Data Access and Management Requests:
Aligned with this privacy statement and relevant legal frameworks, users have the right to request access to, correction of, amendment of, or deletion of their personal data held by Smingle. These requests can be made effortlessly through dedicated buttons located at the beginning of our Privacy Policy.

5. Disclosure of Personal Data

We may share your Personal Data with third parties in certain scenarios, including with service providers assisting in our business operations, during business transfers, or as legally required. We ensure these parties respect your privacy through strict data protection agreements.

6. Data Retention Policy

We retain Personal Data only as long as necessary for providing our services or as required by law, after which it is deleted or anonymized.

7. Updating Your Information

You can update your personal details via your account settings or by contacting us directly.

8. Minors

Smingle.AI does not knowingly collect data from individuals under 16 years of age.

9. External Links

Our Service may contain links to third-party sites, governed by their own privacy policies.

10. Security

While we implement robust security measures, no online transmission is completely secure. Exercise caution when transmitting Personal Data.

11. Your Choices

You have control over your Personal Data, including the right to opt-out of marketing communications.

12. Data Access and Erasure

You can modify, access, or request deletion of your Personal Data through your account settings or by contacting us.

13. Policy Updates

This Privacy Policy may be updated to reflect changes in our practices or legal obligations. Continued use of our Service after updates signifies acceptance.

14. Contact Us

For any questions regarding this Privacy Policy or our data practices, please contact us at hello@codelevate.com.

By crafting a privacy policy that balances transparency with user autonomy, Smingle.AI demonstrates its commitment to privacy and user trust.